Shipping costs & delivery areas

We currently only deliver to Austria and Germany.

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Within Austria:

• Shipping costs: 5 €

• Free shipping from 45 € order value

Within Germany:

• Shipping costs: 9 €

• Free shipping from 250 € order value

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❗ We currently do not offer delivery to other countries.

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Terms of delivery

• We usually ship within 2-5 working days after receipt of payment.

• Delivery is made directly to your desired address by a reliable shipping service provider.​

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Returns & refunds

Would you like to return a product? No problem.

• Returns are possible within 14 days of receipt of the goods.

• The goods must be unused, undamaged and in their original packaging.

• The costs for the return shipment are to be borne by the buyer.

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As soon as we have received and checked the return, we will refund the purchase amount via the originally selected payment method. This can take up to 7 working days.

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Register return shipment

Please contact us in advance by e-mail so that we can allocate the return.
Contact: info@tsar.at