Shipping Costs & Delivery Areas

We currently ship only to Austria and Germany.

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Within Austria:

• Shipping costs: 5 €

• Free shipping on orders of €45 or more

Within Germany:

• Shipping costs: 9 €

• Free shipping on orders of €250 or more

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❗ We do not currently offer shipping to other countries.

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Terms of Delivery

• We typically ship within 2–5 business days after receiving payment.

• Your order will be delivered directly to your preferred address by a reliable shipping provider.​

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Returns & Refunds

Want to return a product? No problem.

• Returns are accepted within 14 days of receiving the merchandise.

• The merchandise must be unused, undamaged, and in its original packaging.

• The buyer is responsible for the return shipping costs.

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As soon as we receive and inspect your return, we will refund the purchase amount to you via your original payment method. This may take up to 7 business days.

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Request a Return

Please contact us in advance by email so that we can track your return.
Contact: info@tsar.at